RETURN POLICIES

Please read all product information carefully and closely examine the included photos before placing an order.
All items are guaranteed authentic and as described on the website.


  • We will accept returns on products for any reason, however a 10% restocking fee will apply.
  • Items ordered for "in store pickup" that are not picked up will be subject to a 10% restocking fee.
  • Returned items must be complete and in their original unopened holders. Any items altered from their original shipping state will not be accepted for return, this includes precious metal products that have had their surfaces handled.
  • If you receive the incorrect item or there is damage that is not described in the product description, please contact us at coin.shop9999@gmail.com within 14 days of delivery. The Canadian Coin Shop will refund the amount of the item(s) upon return.
  • Return shipping costs are at the discretion of the consumer. All returns must include a tracking method to ensure proper delivery.
  • We do not accept returns after 14 days of delivery date of the items.
  • We do not refund original shipping costs.
  • The Canadian Coin Shop cannot be held responsible for returned packages that arrive at our store damaged. Please ensure that your items are securely packaged before sending your package for return.

BULLION ITEMS
We do not accept returns of any bullion products. The Canadian Coin Shop cannot be held responsible for bullion items that have small "dings" or "milk" spots as these are typical of all bullion products. Items that are described as damaged in the product description will not be accepted as a return and are considered to be sold as is.